Customs clearance

We handle everything

At Private Watch House, customs clearance is not your problem. Our logistics team manages the entire process from dispatch in France to delivery at your door, including import duties, VAT where applicable, and all customs documentation.

You pay nothing extra at customs. The price displayed on our website includes VIP insured shipping and full customs handling. There are no surprise fees on delivery.

How it works

1. Your order is prepared and quality-checked at our facility.
2. We prepare all customs documentation and declarations on your behalf.
3. Your parcel ships via tracked international courier.
4. Our team manages customs clearance in your country of destination.
5. The courier delivers directly to your shipping address.

Customs processing is included in our delivery timeline of 7 to 15 business days after payment confirmation. You do not need to contact local authorities or pay any import charges yourself.

Discreet shipping

Parcels are shipped in plain, unbranded outer packaging. Documentation is handled professionally by our team to ensure smooth clearance without unnecessary delays.

Delivery to your door

Once cleared, your watch is delivered to the address provided at checkout. A tracking number is sent by email so you can follow your shipment at every stage.

Questions about your shipment

If your order is in transit or you need a delivery update, contact our order support team with your order reference and tracking number.

Last updated: August 24, 2026